motivating staff

Motivating and Retaining Employees in the Foodservice Industry

The restaurant industry is full of high demand and high turnover. According to the National Restaurant Association the turnover rate in the foodservice industry increased from 66.7% in 2014 to 72.1% in 2015. This rate soars almost 30% higher than the national average for all private sectors.   A variety of different factors impact the turnover rate. These include age and frequent seasonal staffing as restaurant owners continuously struggle to keep employees engaged. Motivating employees may be the biggest struggle for employee retention in restaurants.

Tips to Motivating Employees

Surprisingly, engaging the entire department may be just as easy as engaging just one employee. According to a University of Michigan study, co-workers have the most impact on an employee’s work ethic and enthusiasm. Essentially, the positive energy from one employee will feed the rest of their co-workers with energy as well. This finding would then turn the attention from motivating each person individually to motivating the entire shift. An article written by QSR online’ s Ashish Gambhir  discusses the further details of the U of M study, and gives examples of how to increase employee motivation. This may take practice and time to implement but will be worth the effort in the long run.